_edited.png){kind=small}
Infigo Solutions provides brand-agnostic field repair. Our EV charging operation & maintenance services will guarantee maximum uptime for your chargers and a seamless charging experience defined by safety, cleanliness, and ease of use for all customers.
Our highly experienced field force and strategically located & globally connected network are the basis of a sophisticated, proactive O&M service structure.
Tech support engineers and technicians access the site simultaneously, and complete all works with expert precision.
Our dedicated team of professionals support your inventory management needs. With our 32,000 sq. ft. warehouse, we meet all your spare part, component, logistics, and distribution requirements. We have a ready supply of often-used parts leading to minimum turnaround time.
We are dedicated to operating and maintaining your sustainable energy infrastructure to the highest standards
Infigo currently monitors and manages 2,295 EV chargers. We have responded to an aggregate of 33,409 related cases, and the number continues to grow as we process around 1,500 cases per month on average.
Infigo has taken 42,500 tech support calls thus far, which amounts to 710,000 minutes in total. Some of these calls have led to the 741 maintenance cases we've completed.
In our parts warehouse, we manage a total of 184,307 parts of 949 different types.
Technical Support
-
Monitoring chargers
-
Troubleshooting
-
Updating firmware
-
Updating service bulletin
-
Planning maintenance
Parts Management
-
Forecasting
-
Ordering
-
Storage
-
Fulfillment
-
Reverse logistics
-
Refurbishment
Parts Availability
-
Parts available in strategic locations for quick repair turnaround time
-
Strategic parts warehouse locations
Technicians on EV
-
Technicians driving EV's to verify repairs
-
Certified technicians with ongoing training